Outstanding service and lovely personality have nothing but good things to say about check property. They went out of their way to help me with every inquiry I had and did more than required
Natasha at Check Property has proven an invaluable asset to my property portfolio. I highly recommend her as both competent and exceptionally proactive. Check Property have gained my complete trust, managing both of my own investment properties in the Brisbane and Ipswich areas, as well as several friends’.
In order to build a new investment property I decided to research real estate agents in the Springfield Lakes/Redbank area. Out of numerous agents, it was clear that Natasha was intelligent and well versed in real estate, the local area and corrective actions regarding tenants. I found her astute and prompt in our dealings.
Initially my property in Moggill was with Walkers Real Estate and then Ray White. Both under-performed and often missed items in inspections. I contacted Natasha and discovered that she had founded her own real estate business in affirmation of her capabilities and professionalism.
Where Ray White was unable to find tenants and refused to negotiate, I asked Check Property to take over. Natasha reviewed the listing and picked it apart for flaws on both imagery and narrative. She immediately visited the property taking far better pictures and writing specifically to the area it was located in, as well as providing a free premium advertisement/listing. Natasha held multiple viewings conducting a rigorous screening process (one I would not have otherwise bothered with and was impressed by) and achieved a lease agreement within a week. The tenants are amazing and regularly carry out maintenance and improvements to my investment property free of charge.
After recommending a friend of mine who was moving with Defence, Natasha was not only able to lease his property in Springfield Lakes within a very short period of time, but also achieved more than he had anticipated/deemed necessary in our conversations.
Another colleague living in Abu Dhabi became frustrated when his agent in Moorooka recommended he reduce his rental price by $30 and then forgot to inform him that the lease had expired a month previously and they were still living there. He felt that the agent was taking him for granted because he was overseas. He came to me specifically for Natasha’s contact details and now utilizes Check Property as an international client.
One major benefit is that Check Property utilizes the Property Tree application which allows a landlord to view their tenancy ledgers and balance sheets as well as inspection reports from their phone or PC anytime/anywhere. I have found this very useful.
Another key difference I have found is that Check Property have been willing to go out of their way time and again. For example, when the tenants requested driveway maintenance, Natasha visited the property immediately and even organized quotes advising me on how best to proceed.
When my second property was newly constructed, Natasha again went out of her way keeping tabs on construction progress and even assisted in maintaining gardens and turf when I notified her that I would be away with work commitments. Following this she also visited the property to measure windows and sliding doors before again organizing quotes for blinds to be installed.
Payments have always been up to date and when the tenants accidentally damaged paint and kitchen fittings in a kitchen fire, Natasha rejected initial repair attempts from the tenants as they were not sufficient, organizing professional repair quotes.
I have found her dedication to helping me in every way and providing free advice on retaining good tenants has given me ease of mind. As such her real estate continues to expand rapidly as testament to the quality of service provided that was not offered by the major Real Estates.
Prior to this I had no affiliation with Check Property or friendship with Natasha. I now have no qualms in highly recommending her. This is a real estate that works hard for less and it shines in their dedication to meet every client’s particular leasing needs.
Natasha and her team go above and beyond for their clients, couldn't recommend them highly enough... 5 Stars !
We have had a great experience with Check Property Real Estate. From the point of changing from previous agents to getting our investment property rented. Natasha has kept us updated at all times and provided great service. I would definitely recommend Check Property & Natasha to anyone who is looking to change from current agents.
I first got to know Natasha from a cold call she made when I was constructing my investment home. Her sincerity and friendliness were qualities that attracted me to try out her services. It's understandable that when you get calls like this you tend to brush them off as nitwits. Well, I am really glad I did not! From the handover inspection, sourcing of a quality tenant, managing the property and handling any disputes, Natasha has shown to be very meticulous in her attention to detail. Her approach is fair, assertive and yet impartial. Not only is she working for me, but she also has the interests of the tenants at heart and that is important because they are the ones that pay the rent. I have all my investment properties in QLD managed by Natasha's company and I wouldn't move them to those popular ones that you see down the road. Natasha's services are second to none and I would definitely recommend her to anyone who is after a very professional and trustworthy agent to look after their most priced asset. I am happy to speak to anyone who wants a more detailed conversation on her services.
Struggling with my vacant rental property and my current agency at the time, I decided to source a change in my circumstances and find a new agent.
I was hoping for a breath of fresh air for myself and my property. Well, that was an understatement!
Natasha was responsive and attentive to my needs as an owner from our first contact. She impressed me by taking on the property and getting it advertised within the first 24 hours. She showed and LET my property all within a few of signing up with her. Something that could not be done before, for weeks.
On top of all, she archived almost 10% more rental income than the previous agent.
She kept me updated and checked in with me every step of the way. Within 7 days of my property having an approved tenant:
• They moved in
• Smoke alarm compliance plan was updated at no charge and
• All paperwork had been completed.
The fees Natasha offered made my decision a no brainer and with no regrets.
I for one know how daunting it seems to change managements over.
Natasha made it an instant relief, she assisted me all the way through and nothing is too much.
I would definitely point anyone with an investment property to Natasha at Check Property.
I am happy to have a chat with you if thinking of changing over or starting out as a new landlord. Natasha has my number.
Many thanks to Natasha and Check Property.